Refund & Return Policy
Eligibility for Return
Returns or exchanges must be requested within 7 days of delivery.
Shoes must be unused, unworn, and in original condition, with all tags, accessories, and original packaging intact.
Products showing signs of wear, damage, or alteration will not be accepted.
Return Process
Contact our customer support with your order number and reason for return.
Once approved, ship the product back to the provided return address.
Customers are responsible for return shipping costs, unless the item is defective or incorrect.
Exchange Policy
Size or design exchanges are subject to product availability.
Exchange requests must meet the same eligibility criteria as returns.
Shipping charges may apply for exchanges.
Refunds
After inspection, approved refunds will be processed within 7–10 business days.
Refunds will be issued to the original payment method or as store credit.
Original shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, notify us within 48 hours of delivery with clear photos.
We will arrange a replacement or full refund at no extra cost.
Contact Us
For return or exchange requests, please contact our customer support team with your order details.